Exchange Policy
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1. Products can be exchanged if there is a manufacturing fault. |
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2. For any duplicate transaction,transaction error,we will refund in 2 weeks to bank account accordingly. |
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3. Products can be exchanged provided that the products are in new and original condition. |
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4. Products can be exchanged if customer not suite for the sizes, but not in different style or color. |
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5. Following items cannot be exchanged:Once tag on shoes removed,shoes wrinkles,shoes has been wearing...etc. |
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6. Product exchange within 7-9 working days after parcel received. |
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7. Customer have to bear the shipping fees RM 8 for west malaysia & RM 13 for east malaysia. |
*Te Ci Ci reserves the right for final decision and to alter this policy at any time.