FREE SHIPPING WITHIN MALAYSIA WHEN SPEND RM250 ABOVE (Coupon Code: FS250)
Exchange Policy

1. Products can be exchanged if there is a manufacturing fault.

2. For any duplicate transaction,transaction error,we will refund in 2 weeks to bank account accordingly.

3. Products can be exchanged provided that the products are in new and original condition.

4. Products can be exchanged if customer not suite for the sizes, but not in different style or color.

5. Following items cannot be exchanged:Once tag on shoes removed,shoes wrinkles,shoes has been wearing...etc.

6. Product exchange within 7-9 working days after parcel received.

7. Customer have to bear the shipping fees RM 8 for west malaysia & RM 13 for east malaysia.

 
*Te Ci Ci reserves the right for final decision and to alter this policy at any time.